2026 Women in Commercial Real Estate: Delmy Connor, Outsource Consultants, Inc.

What was the most rewarding project or deal you’ve worked on in the past 12 months, and why?

Over the past 12–24 months, I have played an active role in resolving more than 100 violations, helping ensure that these properties are positioned for successful ICAP approval. While the process can be complex, detailed, and time-intensive, we have successfully achieved — and continue to work toward — complete closure.

What advice would you give to the next generation of women entering commercial real estate?

Be confident in your expertise, build strong relationships, and never underestimate the value of your voice. I would also encourage women to develop both technical expertise and business judgment. Understand the numbers, know your market, stay curious, and keep learning. Credibility comes from being prepared and consistently delivering value.

What trend or change in commercial real estate do you believe will have the biggest impact over the next five years?

Tenants are becoming more selective about where they invest their occupancy dollars. In office, that means demand will increasingly concentrate around well-located, amenity-rich, flexible buildings that help companies attract employees and encourage collaboration. At the same time, owners will need to invest strategically in technology, sustainability, and building improvements to remain competitive.

What leadership lesson has made the greatest impact on your career?

The leadership lesson that has made the greatest impact on my career is that leadership is about creating an environment where others can succeed — not about having all the answers yourself. Early in my career, I believed being a strong leader meant being the person who solved the toughest problems and made the important decisions. Over time, I learned that the most effective leaders listen first, trust their teams, delegate with intention, and give people the confidence and space to take ownership.