“Jonathan embodies forward-thinking, people-first leadership, blending hospitality with strategic use of technology and AI to enhance operations, decision-making, and engagement. As Sage celebrates its centennial, he continues to evolve the business — redefining tenant experience and strengthening long-term asset value across NYC.”
What recent accomplishment or initiative are you most proud of, and what impact did it have on your firm, clients, or community?
I’m most proud of advancing our hospitality-first approach across the Sage portfolio, reimagining our properties to operate like high-end hotels where service, design, and daily experience are intentional at every touchpoint. This has strengthened engagement and retention while differentiating our product. I’m also excited about introducing our Flagging model, a scalable platform that extends this experience-driven approach to other landlords, elevating workplace standards across the industry.
How do you inspire, motivate, or mentor others within your organization?
We lead with our vision to enrich the lives of people at work, grounded in a mission to deliver inspiring, high-touch workplace experiences. I mentor and motivate by embedding our values, Be a Pioneer, Design with Purpose, Deliver Service with Foresight, and Commit & Be Accountable, into daily decision-making. This is supported by regular town halls, informal Convo & Cocktails sessions, and an open-door policy, fostering ownership, transparency, and a strong, aligned culture.
What daily habit or routine helps you stay focused or motivated as a leader?
Sunday reset: 30 minutes to cut through noise and focus on what truly drives the business forward.
What book, podcast, or app has most influenced your approach to leadership?
George Saunders’ Congratulations, By the Way taught me leadership is choosing kindness daily.