"Fair Housing and Beyond" was designed and developed in partnership with IREM and National Apartment Association Education Institute (NAAEI) member experts in fair housing. The seminar will offer enhanced fair housing training with over 50 minutes of interactive, DVD-driven activities that train participants to go "beyond the basics," and gain a more nuanced understanding of fair housing.
Participants will explore the equal opportunity mandate critical to professional residential property management in depth, as well as leasing, property operations, and customer service areas taking into consideration the multicultural reality of residential communities today.
This 4.5 hour seminar was developed for IREM members, NAA members, and others in the housing management industry. Management company executives, property managers, site managers, leasing professionals, maintenance technicians, office administration staff, and vendors all must comply with fair housing law, and would benefit from attending this seminar.
Topics will include:
* The Protected Classes and Discrimination: Self assessment, the need for fair housing education with all staff, federal protected classes, state/municipal/local fair housing protections, discrimination by differential treatment and disparate impact, a closer look at discrimination and the fair housing protections.
* Focus on Disability: Discrimination and the disability protection, demonstrating sensitivity and awareness, reasonable accommodations and modifications.
* Fair Housing and Property Operations: Communication protocols, handling resident complaints, documentation and statute of limitations, resident selection guidelines, occupancy standards, fair credit reporting, and advertising guidelines.
A second date for the course is currently being arranged. For more information on the course, please contact chapter 58 IREM account executive, Nanette Stubbe, at (585) 889-8040.
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