Platinum Commercial hires Rais as head of operations
Manhattan, NY Platinum Commercial, the CRE arm of Platinum Properties, has hired Monika Rais as head of operations. Rais joins at a pivotal moment for the firm, as Platinum Commercial continues growth following its launch at the beginning of this year. Her appointment marks a milestone as she becomes the first female executive within the commercial division, reinforcing Platinum’s commitment to cultivating diverse, high-impact leadership as it accelerates hiring across new commercial roles.
In her new role at Platinum Commercial, Rais will partner closely with CEO Khashy Eyn to strengthen the operational foundation of the expanding commercial division. She will translate the firm’s long-term vision of deepening client relationships and advancing its commercial footprint into cohesive execution that keeps teams aligned and supported as the division grows. Her focus will include enhancing core processes, improving data and performance oversight, and introducing systems that streamline workflows and strengthen collaboration. As the central connection between leadership, sales, and support staff, Rais will guide the team toward greater efficiency and long-term growth.
“Joining Platinum Commercial at such an exciting moment for the division is an incredible opportunity, especially at such a time when New York City has seen immense success in the commercial market and is having its strongest year in over five years,” says Monika Rais, Head of Operations at Platinum Commercial. “I am honored to be the team’s first female executive and hope to help open the door for many more women to step into leadership roles in this space. Platinum has a bold vision for growth, and I am excited to build the operational structure that will support the next phase of its expansion.”
Rais brings 16 years of real estate industry experience to Platinum Commercial, having spent six years as an agent before moving to operations in 2015. She has developed deep experience in scaling teams, building systems, and driving organizational accountability. She previously held the role of Senior Director of Operations at The Agency, a global luxury real estate brokerage, where she led major technology and workflow initiatives, and managed cross-functional projects that brought internal teams and external partners into alignment. She also oversaw the onboarding of more than 85 offices worldwide and mentored over 170 team members across both in-office and remote environments. Earlier in her career, she co-founded Forward Concept LLC, a multi-industry project management and operations consultancy with a strong focus on real-estate operations. Through the firm, she partnered with agents, teams, and brokerages to refine workflows and build scalable processes to support efficiency and long-term growth.
Platinum Commercial launched in early 2025 to support the firm’s expanding commercial services in response to significant opportunity within Manhattan’s commercial real estate sector. The division specializes in commercial sales, leasing, and investment advisory, backed by Platinum Properties’ longstanding market expertise and deep client relationships. Since its inception, Platinum Properties has executed more than $2.5 billion in commercial transactions, consistently earning the trust of developers and landlords who rely on the firm to market and sell their properties. This year, the firm is representing several high-profile assets, including more than half a million square feet at 295 Madison Ave., 30 Wall St., and 9 East 40th St. alongside notable for-sale properties across TriBeCa, NoLita, and the Upper East Side.
Platinum Properties, a full-service, family-owned real estate brokerage, is consistently ranked among Manhattan’s top boutique firms. From its origins as a three-person team twenty years ago, it has grown into a company of over 100 employees and agents, serving clients across residential sales, residential leasing, commercial leasing, commercial sales, and investment transactions. The firm is known for its collaborative culture, technology-forward infrastructure, and commitment to providing agents and staff with ongoing training, leadership support, and industry-leading tools.