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Posted: November 21, 2008
Medaglia of ACC Construction discusses some of the lessons learned during her prosperous career
What has the past taught you?
The present economic situation has reinforced everything we've been doing over the past 24 years. Our company turns 25 next year and that made me feel confident that we have learned, constructively, what to do better from our past history.
The most important lessons, and biggest issues to me are:
1. Always be cost conscious, it's simply good management. We constantly try to keep costs down while still providing high service to clients.
2. We constantly try to increase our productivity - by either investing in technology (in our case, software), or re-thinking the ways in which we systematize the process of building and construction.
3. Maintaining diversity in terms of our clients and markets. It is always smart to keep several kinds of work in the office because when one sector slows, the others will hopefully keep going. That's why we've tried to stay general, working on corporate, retail, healthcare and institutional projects all along.
4. At ACC we never stop selling. We are always developing new relationships, and looking for new opportunities. Now I think we have the best of both: loyal and long-term clients who have been with us for years, as well as a new group of clients to whom we are proving ourselves. It's never been more exciting.
ACC has emerged as one of the most successful, award-winning, Certified-Woman Business Enterprise, general contracting and construction management firms in the industry. Integrity, innovation and a commitment to excellence are the cornerstones of ACC's corporate philosophy and what sets the firm apart from the competition.
With clients such as Tiffany & Co., Commerce Bank, Grubb & Ellis, Tishman Speyer Properties, SL Green, GVA Williams, Starbucks, Swig Equities, JRT Realty, Ted Moudis Associates, Jones Lang LaSalle, and Columbia University, ACC has grown to one of the largest and most reputable construction firms in the corporate, educational, healthcare, hospitality, institutional, retail and residential industries.
Michele Medaglia is the president of ACC Construction, New York, N.Y.
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