2017 Year in Review: Paula Parrino Altiere, Nationwide Court Services Inc.

Name & Title: Paula Parrino Altiere

Company Name: Nationwide Court Services Inc.

Address: 761 Koehler  Avenue Ronkonkoma, NY

What was your most notable project, deal, transaction or professional achievement in 2017?

In 2017, we were approached about forming a new venture by owners of a failing process service company. They specialized in serving foreclosure papers in New York, Pennsylvania, New Jersey, Maryland, Delaware, and Washington D.C. We took over the operations in July, acquiring a huge caseload of foreclosure and eviction files, and absorbing staff from the outgoing company. While working with a separate database and learning laws in Mid-Atlantic states, we excelled. We cut costs, provided quality services in quick time frames, and earned a profit immediately. The second quarter is poised to be an even greater return. 

What was the best decision you made in 2017 and why?

“Ultimately, a company’s value is just the sum of the decisions it makes and executes.” (Marcia Blenko, Michael Mankins and Paul Rogers, The Decision-Driven Organization, Harvard Business Review). By embracing the challenge of building a new organization and bringing it into the forefront of our current operations and making it a profitable venture, we invigorated our existing staff to help us want to continue to grow and enhanced morale even more so that we have a company that is excited about emerging challenges and structured approaches to decision-making and company building.

Who or what contributed to your success in 2017 and why?

Without the efforts of our dedicated workforce, we would not be where we are today. Our employees are constantly contributing to our bottom line and their flexibility and superior leadership drive our performance and success. Their reliability, positivity, creativity and diplomacy allow for our continued growth.

Without our staff, we would be unable to achieve the company’s goals and objectives time after time. Our employees are our most valuable resource. Our success as a corporation is defined by our employees whose collective contributions are immeasurable.

What trends will impact your business in 2018?

Technological developments always impact our business. New technology, such as the ability to eFile cases, is always emerging, making for challenging yet exciting business opportunities. The real estate market is ever-changing, and interest rates, property taxes, unemployment, and natural disasters play a role in our business, just as real estate plays an integral part in the overall economy. New regulations, such as those recently promulgated by the Department of Financial Services, also affect our title insurance based departments. Our goal is to always be aware of these changes, and grow with the trends in order for our business to thrive.